Child Protection, Safeguarding and Complaints

Complaints Procedure
If you have any concerns about your child, please make an appointment, through the school secretary, to see the class teacher as soon as possible. At Denton C. P. School we have adopted the East Sussex model complaints procedure.
In brief, this procedure is staged as follows:

  1.  Contact school to arrange a time to talk with the class teacher.
  2. If, after talking with the class teacher and allowing time for some movement towards resolution, your concerns continue, contact the school to make an appointment to talk with the Headteacher.
  3. If, after talking with the Headteacher and allowing time for full investigation and planned action, your concerns continue, you need to write to the Chair of Governors, care of the Clerk to Governors, to express your concerns in writing. He or she will follow the confidential procedures laid out in the School Complaints policy.
  4. If you wish to appeal against any decision of the Governing Body, regarding your concerns, an appeal committee will be convened whose decision is final. Denton Community Primary School’s full complaints procedure policy is available for inspection at school.

Child Protection and Safeguarding
Parents/carers should be aware that the school will take any reasonable action to ensure the safety of its pupils. In cases where the school has reason to be concerned that a child may be subject to ill-treatment, neglect or other forms of abuse, members of staff have no alternative but to follow the Local Authority Child Protection Procedures and inform the Social Services Department of their concerns. Parent-helpers and other volunteers are asked to complete a brief application form and a CRB form and return them to the school for processing.